Reference

How untungtoto Protects Your Privacy

When you open an account with us, your personal data and payment details stay secure through encryption and strict access controls.

Encrypted account dataLocal payment securityWithdrawal verificationYour rights explained
Explore the Lobby Read FAQ
untungtoto How untungtoto Protects Your Privacy
REACH OUT ANYTIME

Contact Us About Your Privacy

Team online

Live Chat Support

Open the chat widget on the lobby and speak to a team member. Available every day from 09:00 to 23:00 WIB. They can answer questions about your data, help with account access, or forward a data request.

Email Privacy Request

Send a request to our data protection team at [email protected] with your account email and what you'd like to know or change. Expect a reply within seven business days with full details.

Account Security Centre

Log in and go to Settings > Privacy & Security to review your linked devices, active sessions, and payment methods. You can revoke access or update your contact information in real time.

HOW WE SECURE YOU

Data Handling and Account Safety

Encryption & Storage

All personal data is encrypted in transit and at rest. Your password is hashed, never stored in plain text. Account and payment records are held in secure Indonesian data centres with daily automated backups.

Payment Privacy

DANA, OVO, GoPay and QRIS transactions are tokenised on our end — we don't retain full card or wallet details after the deposit clears. Your bank sees only "untungtoto" on your statement.

Cookie & Device Tracking

We use session cookies to keep you logged in and analytics cookies to track which games you play. You can disable non-essential cookies in your browser; essential ones let the lobby function. Device fingerprints identify unusual login attempts.

Data Retention & Deletion

We keep your account data for as long as your account is active. If you close your account, personal data is anonymised within 30 days; transaction records stay for seven years per Indonesian tax law.

Access & Correction Rights

You can request a copy of all data we hold about you, correct any errors, or request deletion where local law permits. Submit a request via Settings or email [email protected] and we'll fulfil it within seven business days.

Policy Changes & Notice

If we update this policy, we'll email you at least 30 days in advance. Continued play after the change date means you accept the new terms. Major changes give you the option to close your account penalty-free.

Privacy Policy FAQ

No. We do not share, sell or rent your personal data to advertisers, data brokers or any third party outside untungtoto. We share information only with our payment processors when you deposit or withdraw, and only the minimum they need to complete the transaction.

Withdrawal and deposit records stay in your account while it's active and for seven years after closure, per Indonesian financial law. Your personal details (name, email, phone) are anonymised within 30 days of account deletion. Game play history is retained for 12 months for performance and dispute review.

Yes. Go to Settings > Privacy & Security and select "Download My Data" or email [email protected] with your account email. We'll send you a complete copy of all personal, payment and activity data within seven business days, in a standard format.

If you see a login from an unknown device or location, go to Settings > Active Sessions and revoke that session immediately. Then contact live chat or email support. We'll review the activity, reset your password if needed, and confirm no unauthorised withdrawals occurred.

No. When you deposit, your payment details are tokenised and sent directly to the processor. untungtoto never stores your full wallet number or card details. We keep only a reference token so you can re-use that payment method without re-entering it each time.

We use session cookies to keep you logged in and analytics cookies to see which games are played most. You can disable analytics cookies in your browser settings; disabling session cookies will log you out. We do not use cookies for advertising or cross-site tracking.

Your data is stored in Indonesia-based secure data centres. You can request deletion anytime via Settings or email. We anonymise personal data within 30 days and delete it, but transaction records are kept for seven years per Indonesian law. Deletion is permanent and cannot be reversed.

Related Pages

untungtoto Indonesia untungtoto Casino FAQ untungtoto Login Register